Privacy & Policy

Effective Date: February 27, 2025

At Greenville Roof Gurus, your privacy matters. We are committed to protecting your personal information and providing transparency about how we collect, use, and safeguard your data. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect Automatically

When you visit our website, we may automatically collect non-personally identifiable information, including:

IP address and domain name
Referring website URL
Pages visited on our site
Browser type and version
Device operating system
Search engine queries used to reach our site

This information helps us optimize website performance, ensure device compatibility, and improve the overall user experience.

2. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These technologies may be used to:

Personalize content and features
Monitor site traffic and usage analytics
Remember your preferences on future visits

You can disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

3. Personal Information You Provide

We collect personal information only when you voluntarily submit it. This may include:

Your name
Email address
Phone number
Mailing address (for service requests)
Other details relevant to scheduling or service inquiries

We use this data to:

Provide service quotes and scheduling assistance
Respond to customer inquiries
Send service updates or marketing (only if you opt-in)
Comply with legal or regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal data to third-party marketers. However, we may share information:

With service partners (e.g., CRM tools, payment processors) who assist in delivering our services
To comply with legal requirements such as subpoenas or lawful investigations
To prevent fraud, security threats, or other harmful activity
As part of a merger, acquisition, or business transition

All third-party service providers are expected to maintain confidentiality and security.

5. Your Rights Under CCPA and GDPR

For California Residents (CCPA)

You have the right to:

Know what personal data we collect and how we use it
Request access or deletion of your personal information
Opt-out of data sharing (we do not sell your data)

To exercise your CCPA rights, contact:
📧 greenvilleroofgurus@gmail.com
📞 (252) 359-3036

For European Union Residents (GDPR)

You have the right to:

Access the data we hold about you
Request corrections or updates
Request deletion of your data (“Right to be forgotten”)
Withdraw consent at any time
Object to direct marketing or data processing

To make a GDPR-related request, please email greenvilleroofgurus@gmail.com

6. Marketing Opt-Out and Do Not Track (DNT)

You may opt-out of promotional communications at any time by:

Clicking the “Unsubscribe” link in any of our emails
Sending a request to greenvilleroofgurus@gmail.com with the subject line “Opt-Out Request”
Calling our office at greenvilleroofgurus@gmail.com

Please note: Our site currently does not respond to Do Not Track signals set by web browsers.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security measures, or content of those websites. Please review their privacy policies before submitting any personal information.

8. How We Protect Your Information

We implement industry-standard safeguards, including firewalls, encryption, and secure server hosting, to protect your personal information. While we strive to maintain the highest level of security, no method of data transmission over the internet can be guaranteed 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage users to review the policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact:

Greenville Roof Gurus
Email: greenvilleroofgurus@gmail.com
Phone: (252) 359-3036
Website: https://greenvilleroofgurus.com/

By continuing to use our website, you confirm that you have read, understood, and agree to the terms outlined in this Privacy Policy.